At Solo $isters Unfinished, we are dedicated to providing products, services, and experiences that inspire personal growth, empowerment, and connection within our sisterhood community. While we strive for your satisfaction, we understand there may be times when a refund is requested. Please review our policy below.
1. Refund Eligibility
Refunds are available for the following:
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Physical Products:
If you receive a defective or damaged physical product, you may request a refund or exchange within 14 days of receipt. Please provide your order details and a description of the issue. -
Digital Products & Services (Not Accessed):
Refunds are available within 7 days of purchase only if the digital product or service has not been accessed or downloaded. -
Events & Workshops:
Refunds for event registrations, workshops, classes, or other paid experiences are available within 14 days of purchase, unless otherwise specified.
After this period, refunds are not guaranteed but may be considered for event credits or rescheduling opportunities on a case-by-case basis.
2. Non-Refundable Items & Services
Unless otherwise specified in writing at the time of purchase, the following items are non-refundable:
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Digital Downloads
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Event Registrations
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Coaching Services
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Retreats
(This includes any payments or deposits made toward these services.)
3. Refund Process
To request a refund, please email us at [your email address] with the following details:
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Order number
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Your full name
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Date of purchase
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Reason for the refund request
Once we receive your request, we will review it and provide further instructions. If approved, refunds will be issued to the original payment method.
4. Changes to this Refund Policy
We reserve the right to modify this policy at any time. Any updates will be posted on this page with the revised effective date. Effective date: July 20, 2025.