At Solo $isters Unfinished, we are committed to providing our community with products, services, and experiences that support personal growth, empowerment, and sisterhood. We want you to be satisfied with your purchase. However, if for any reason you are not satisfied, please refer to the following refund policy.
1. Refund Eligibility
Refunds are available for the following:
-
Digital Products & Services: Refunds are available within 7 days of purchase if the product or service has not been accessed or utilized.
-
Events & Workshops: Refunds for event tickets, including workshops, classes, and other paid experiences, are available within 14 days of purchase. Cancellations after this period may not be eligible for a refund but may be eligible for event credits or rescheduling options.
-
Physical Products: If you received a defective or damaged product, we will gladly offer a full refund or exchange within 14 days of receipt. Please contact us with your order details and a description of the issue.
2. Refund Process
To request a refund, please contact us at [email address] with your:
-
Order number
-
Name
-
Date of purchase
-
Reason for the refund request
Once we receive your request, we will review it and provide you with instructions on how to proceed. Refunds will be issued via the same method of payment used for the original transaction.
3. Non-Refundable Items
Please note that some items and services may not be eligible for a refund, including:
-
Completed digital products and services that have been accessed or downloaded
-
Any fees associated with events, workshops, or memberships that are non-refundable as per specific event terms
4. Changes to this Refund Policy
We reserve the right to modify or update this refund policy at any time. Any changes will be posted on this page with an updated revision date.